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Frequently asked questions
Straight answers about how ReverseReach works, reviewed and approved by Nationwide Equities management.
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Plain answers on how partnering with Nationwide Equities works, from your first question to a signed agreement.
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Clear guidance on the application, the broker package, and what our team reviews before approval.
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18 questions
- Reverse Reach is Nationwide Equities’ platform for forward-mortgage loan officers who want to expand their knowledge of reverse mortgages and help clients explore potential options. It combines EquityPower University training, opportunity submission, progress tracking, and access to Nationwide's reverse-mortgage expertise.
- No prior reverse-mortgage experience is needed to begin learning about the program. EquityPower University and Nationwide's team provide education and guidance. Any licensing, onboarding, or training requirements tied to your specific responsibilities will be confirmed before participation.
- Reverse Reach gives you access to Nationwide's product knowledge, training, and operational support. It is intended to help you develop reverse-mortgage opportunities with experienced guidance. You will have someone guide you through every step of the process, from origination to locking and closing.
- Yes. You can join to learn about reverse mortgages through EquityPower University and become familiar with the platform before submitting an opportunity.
- Joining Reverse Reach and taking EquityPower University courses are free.
- You are free to use the platform and submit opportunities, but your company must be signed up before submitting a loan. We would advise signing up in advance to avoid potential delays when you begin working with a borrower.
- Onboarding includes a short application and signup with one of our LOS systems. The LOS system costs you nothing. We can help walk you through each step of the way and make sure you have training on the LOS. LOS systems for reverse mortgages are much simpler than many forward LOS systems since there is less information to UW.
- Planned training covers reverse-mortgage basics, advantages of the EquityPower product, recognizing potential borrower opportunities, borrower responsibilities, and using Reverse Reach. The University is currently being built out. Check back again soon for an update, or if you are subscribed to our emails, you will receive a notification when it goes live!
- No! Partners, may submit opportunities without first completing any training.
- Potential opportunities include older homeowners with home equity who want to explore accessing equity, eliminating required monthly mortgage payments, or purchasing a home You may already have previous borrowers over 55 years of age in your LOS that qualify already. Borrowers still need to meet applicable financial and property requirements and have to pay any required property charges. Reverse mortgages can also be used for borrowers who have fallen delinquent on property taxes or mortgage payments and can be a lifeline for those who need a hand. Nationwide also offers loans that will pay the borrower’s taxes and insurance as they become due.
- Nationwide Equities offers FHA-insured HECM reverse mortgages and its proprietary EquityPower program. Availability depends on the state, age, and the selected product’s requirements. Nationwide will confirm all requirements.
- A simple introduction is: “Nationwide Equities offers reverse-mortgage options that may help you eliminate your current mortgage payments or provide some flexible cash?” Most seniors can benefit from a reverse mortgage, and it can be tailored for any financial circumstances.
- No. A calculator will give a preliminary answer to whether the property has enough equity to qualify, but the borrower still needs to apply and provide all their information and the file underwritten.
- To explore a scenario, provide the property’s state, estimated home value, mortgage payoff balance (enter 0 if none), and borrower’s age. You can also include the spouse’s age, if applicable, even if the spouse is younger or will not be borrowing. A Nationwide Equities specialist will confirm how the borrower’s circumstances affect the available options.
- The opportunity is reviewed by our help desk underwriter or other member of our staff within normal business hours, sometimes in less than an hour.
- Its still your borrower. A Nationwide Equities Account Manager will provides reverse-mortgage coaching, product guidance, and operational support.
- You can track your borrower in the LOS and your Nationwide Equities account rep and helpdesk will be available by phone or email.
- Borrowers info is protected like any other information that you store on any other LOS (Loan Origination System). All Nationwide Equities emails containing NPI are encrypted. Only approved channels should be used to submit borrower information.
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